About Triad and

Our Team

Supporting our community and people with developmental disabilities.



Serving our communities in northern Ohio

Triad Residential Solutions’ co-owners, both with experience working for the County Board of Developmental Disability, couldn’t understand why existing providers found it so challenging to provide quality services while placing the individual at the center of every decision. Posed with the question, “If it’s so easy, why don’t you do it?”, Triad Residential Solutions was born.

Founded in 2001, Triad Residential Solutions currently serves more than 150 individuals, and employs over 140 employees between two offices in Maumee, OH and Grafton, OH. We serve individuals with Medicaid waivers in Lucas, Medina, Lorain, and Cuyahoga counties.

Triad Residential Solutions believes in an inclusionary approach involving the individual, their family and friends, guardians and advocates, county board support team, and care staff. This method allows for valuable input encompassing all aspects of an individual’s care. The individual we support receives the freedom of choice, support in achieving their personal development goals, and respect for their changing wants and desires. In order to fulfill this philosophical belief, Triad Residential Solutions has established a comprehensive training program for all staff. Before being eligible to provide support, our team members undergo background checks, must achieve First Aid / CPR certification, receive training in accordance with Ohio Department of Developmental Disabilities standards, and complete client-specific training.

In addition to the provision of disability services and supports, Triad Residential Solutions seeks to promote community involvement and inclusion. We constantly seek out opportunities, events, and outings in the communities where our individuals live and work, allowing us to offer enhanced choices. We are thankful for the community connections we’ve established that allow our individuals to both experience and afford a range of activities.



Triad Offices

1605 Holland Road Suite A-4
Maumee, Ohio 43537

519 Main Street
Grafton, Ohio 44044


Day Services

1605 Holland Road Suite A-4
Maumee, Ohio 43537

519 Main Street
Grafton, Ohio 44044


Day Services

The Holland Road Program
1615 Holland Road, Suite B1, B2 and B3
Maumee, OH 43537

United Methodist Church of Maumee
405 Sackett Street
Maumee, OH 43537

The Reynolds Road Program
2004 N. Reynolds Road
Toledo, OH 43615

Day Services

The Barn Program
5160 Black Road
Monclova, OH 43542

Grafton Adult Day Services
519 Main Street
Grafton OH 44044

Grafton Adult Day Services
Grafton Fitness Center
416 Main Street
Grafton OH 44044

Highest Quality Service Providers



Jamie Chrisman

Jamie Chrisman is a Human Resource Manager at Triad Residential Solutions’ Northeast location. Jamie started as a Residential Specialist for Triad in 2008. The first home she created began as a challenge and later became one of her great successes. The house is still regarded by many as a cornerstone of Triad’s residential program. Jamie is the lead person for much of Triad’s training and employee development services.

Jamie is a valued resource and fervent advocate for every client and employee. She works diligently in her administrative role, and passionately in her relationships with everyone

Kayla Curtis

Kayla Curtis is the Program Manager at Triad Residential Solutions’ Northeast location. Kayla began her career with Triad in 2011 as a Residential Specialist in the Northeastern district, working in and managing several homes rising to a Residential Manager before her move to the Northwestern office where she also served as a Residential Manager.

Kayla loves animals almost as much as she loves people, and her desire to rescue extends to both. She is zealous about “doing the right things for the right reasons.”

Ben Harteis

Ben Harteis is the Transportation Manager at Triad Residential Solutions’ Northwest location. He is the point of contact for all things transportation. Ben joined the Triad Management Team in 2012. His years of Fleet Management, Transportation Coordination, and his exceptional knowledge of Northern Ohio make him an invaluable member of the team. Prior to joining Triad, Ben worked as an Engineer for a major steel mill, a General Manager for a national moving company, and a Manager of an award-winning restaurant.

Ben earned a degree in Manufacturing Engineering/Technology from Rhodes State College, and because he is always expanding his skills, Ben has continued his education in Teambuilding, Problem Solving, and Business with a focus on Entrepreneurship.

Courtney Klorer

Courtney Klorer is the Residential Director at Triad Residential Solutions’ Northwest location. Caregiving is a defining characteristic of Courtney’s life. At a young age she began what would become her career by caring for an elderly neighbor who relied on Courtney for much of her wellbeing. Immediately after graduating high school she was offered a position at a local hospital where she helped people rehabilitate after major injuries and other medical emergencies.

Courtney joined the Triad team in 2014, and she continues to serve both at Triad and the hospital with compassion, conviction, and empathy. She has dedicated her life to helping those in need, and cannot envision any other calling. When she is not serving her clients and their families she will be found adoring her two beautiful children.

Karen Macewen

Karen MacEwen is the Receptionist at Triad Residential Solutions’ Northwest location. Her work keeps everyone on track by managing employee documents and client files in addition to her normal duties. Before joining Triad in 2014 Karen spent a portion of her first 30-year career living overseas and traveling domestically while she created computer graphics for ABB Automation.

Karen’s love of people is evident in the respect and kindness she shows to coworkers and clients alike. She delights in her two children, four grandchildren, and her many rescued cats.

Brock Overstreet

Brock Overstreet is the Program Director at Triad Residential Solutions’ Northeast location. Brock is a foundational member of TRS which began in 2001. His strong knowledge of DODD rules and regulations is critical to the framework of all services provided by Triad. In 2004 Brock moved to Northeast Ohio to head up the establishment of Triad’s second location.

Though his role is largely administrative his passion for spending time with clients, their families, and Triad’s staff keeps him in the field regularly. Brock is a firm believer in treating both clients and employees like family.

Tim Perna

Tim Perna is the Community Liaison and Quality Assurance Administrator at Triad Residential Solutions for both the Northwest and the Northeast locations. He ensures that Triad is meeting all rules and regulatory standards. He believes “Quality is our number one goal for the individuals we serve at Triad.”

Tim worked closely with county, state, and federal agencies in the areas of vocational training, residential programs, and policy development during his 30-year career with the Ohio Department of Developmental Disabilities, which he retired from in 2014. More than 35 years of experience in the field of Intellectual Disabilities has helped form him into an invaluable resource.

Jeff Detmer

Jeff Detmer is the Finance Manager at Triad Residential Solutions for both the Northeast and Northwest locations. Jeff began his career with Triad in April 2020. Jeff has spent his career in Finance and Accounting and has managed teams in the Consumer Services, Manufacturing and Waste Management Field, to name a few, as well as consulting work. Jeff is happy to be working in a field that is making a difference in the quality of life for so many and he looks forward to learning more about all aspects of the business.

Jeff has a degree from the University of Findlay. Outside of work, Jeff is usually found spending time with his wife and teenage son and entertaining their dog; Luna.

Christopher Lopez

Christopher Lopez is the Residential Manager at Triad Residential Solutions Northwest location.

For the past 27 years, Christopher has been enriching the lives and providing professional services to adults with developmental disabilities and at-risk youth. Throughout his professional career, he has had the opportunity to wear many “hats” ( Job Coach, Job Developer, Case, and Residential manager) This experience has helped him develop as a manager and provided him with the experience, knowledge, and essential contacts to best advocate and represent the individuals he serves.

When not serving his clients and their families he enjoys spending time with his wife and son out on the soccer field.

Nerissa Tran

Nerissa has been with Triad since October of 2014.

For most of Nerissa’s time with Triad she has been a Team Leader. Nerissa trained and worked in several other homes before being promoted to Residential Manager in April of 2019. Nerissa has a bright personality and is always willing to help others when in need.

Nerissa is looking forward to new adventures, experiences, and opportunities for personal growth that Triad will bring.

Are you interested

In A Career?

Triad Residential Solutions is committed to hiring staff with the motivation and desire necessary to promote positive experiences for our clients.

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